ACrookedSixpence

Hand Knitted Gifts.

Durham, United Kingdom

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Thank you to all of my wonderful customers on Etsy.
ACrookedSixpence has moved to Folksy.
Thank you.
Karen.

Announcement

Last updated on Aug 22, 2022

Thank you to all of my wonderful customers on Etsy.
ACrookedSixpence has moved to Folksy.
Thank you.
Karen.

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Karen

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Karen

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About ACrookedSixpence

Sales 565
On Etsy since 2009

Nursery Rhymes, Knitting Needles and Yarn.

Shop members

  • Karen

    Owner

    Hi, My name is Karen and I live in the county of Durham, UK close to the Durham heritage coast. My mother gave me a pair of knitting needles and a ball of yarn when I was aged six and ever since then I've been knitting. Karen...A Crooked Sixpence.

Shop policies

Last updated on May 9, 2022
Thank you for visiting my little shop, I hope you find something that interests you.
Please enjoy your visit.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I only accept payments via Etsy Payments.

Immediate payment is expected at checkout.

If payment is not received within 3 days from the date of order the transaction(s) will be cancelled and the item(s) relisted in my shop.

Shipping

All UK orders shipped 1st class post.

All overseas orders shipped Tracked.

I will obtain a proof of posting receipt for each parcel dispatched.

If you require insurance or extra services please convo me and we can work out the best option. Any extra shipping costs will be charged to the customer before dispatch.

Due to current restrictions I will only be shipping once per week on Fridays.

All items will be packaged appropriately.

Any customs or duty charges are the responsibility of the customer. I will not provide false information on customs forms to avoid such fees.

All items will be shipped to address which appears on Etsy Invoice.

Additional policies and FAQs

I am happy to take custom requests, please convo me for more details.

Please note that all custom orders require payment in full before any work is undertaken. Payments will be collected via custom listings in my shop.

All computer monitors show colours differently, I do my best to capture the colours and quality of yarn as I see them. If you have any questions regarding the colours or yarns I use please convo me and I will do my best to answer them for you.

I provide clear after care instructions with all of my designs and cannot accept responsibility for any damage caused by not carefully following these instructions.

Privacy

Information I Collect
- To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my
services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
- I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and
legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data
protection authority.

How to Contact Me
For purposes of EU data protection law, I, Karen Lamb, am the data controller of your personal information. If you have any questions or concerns, you may contact me at
karenlamb359 [!at] gmail.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.